Self-paced or schedule a private class series! Participant Quote: "I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!" — Tatiana Ramirez, Marketing Director, Instituto de Mercadeo Agropecuario
Strategy MasterMinds symposiums and mentoring are exclusively for executives and experts. Gain next-level inspiration for customer, partner, and employee experience excellence. Experts include seasoned executives, keynote speakers, authors, award winners and judges, certified experience professionals, and long-time CX/CS/EX/PX/Marketing practitioner
NOTE: advance registration is required -- or you can schedule a demo. To drive customer-centered nimbleness, your extended customer experience team needs to know how to: 1. Align motivations 2. Foster mutual respect 3. Drive commitments 4. Facilitate company-wide use of customer insights 5. Instill customer lifetime value mindsets 6. Influence customer-centered actions These are vital competencies for making CX a way of life company-wide! See ClearAction.com/team-sport
Experts MasterClass is a self-paced or live seminar for CX+EX+PX executives and experts (authors, keynoters, thought leaders, judges, award recipients, consultants, and certified or long-time practitioners of customer experience, employee experience, and partner experience). "This course is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’." -- Victoria M, CCXP
Chief Customer Officers gain next-level inspiration for customer experience excellence. Fast-track impressive gains to make your CX team indispensable! Quote: "Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results through customer experience leadership."