This course is designed for professionals who want to improve relationships with customers, both internal and external.
The course contains 6 modules:
1) Manage Your Intended Outcomes
2) Check Your Assumptions
3) Ask the Right Questions
4) Listen Effectively
5) Communicate Accurately Remotely
6) Advising & Partnering through Trust
All modules include application exercises to test your topic mastery.
On-demand: available anytime, anywhere, no expiration.
Let’s get started!
This course is designed for anyone who wants to improve relationships with customers, both internal and external.
Volume discounts available at these tiers:
$400/course for 5-9 seats
$350/course for 10-14 seats
$300/course for 15 or more seats
Also available as separate modules, or as in-person training.
- Immediate application exercises follow 3-minute (typically) instructional segments.
- Each module is 13-24 minutes, chock-full of skill-building.
- Self-assessments drive application planning. Topic mastery scenarios confirm new habits.
- Volume discounts and certificates available per module or full course.
- This material has been taught by ClearAction in major corporations.
- Suitable for everyone, from top executives, middle managers, and entry-level employees.
Fastest way to learn essential skills for customer-focused communication!